Refund and Returns Policy – Moorish Wear

We want your experience with Moorish Wear to be as satisfying as possible. If you’re not completely satisfied with your purchase, we’re here to assist you with our refund and returns policy.

Returns and Exchanges:

We accept returns and exchanges of unworn, in the original packaging and undamaged items within 7 days of the date you received your order. To be eligible for a return or exchange, your item must be in the same condition that you received it, with all original tags and packaging intact.

Refund Process:

Once your return is received and inspected, we will send you an email notification to inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 14 business days.

Exchange Process:

If you wish to exchange an item for a different size or style, please contact our customer support team to initiate the exchange process. Once your return is received and approved, we will ship the replacement item to you promptly.

Return Shipping:

The cost of return shipping is the responsibility of the customer, unless the return is due to an error on our part or a defective item. We recommend using a trackable shipping service to ensure the safe delivery of your return.

Contact Us:

If you have any questions or concerns about our refund and returns policy, please contact our customer support team. We’re dedicated to making your shopping experience with Moorish Wear enjoyable and hassle-free.